Your Language Partner for Washington State
Welcome to Prisma! We offer Washington State buyers a convenient place to learn, request, and receive language services under Prisma’s DES and DSHS language contracts.
Prisma’s Washington Translation Contract at a Glance
- We cover over 300 languages and dialects used in communities across Washington State
- We offer easy, flexible ways to request translations and make updates when needed
- We offer full-service Desktop Publishing and Layout services, as well as Audio and Video services, subtitling, E-learning solutions, and transcription
Your Translation & Localization Partner
Prisma offers a wide range of translation and localization services
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Translation Services
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Localization Services
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Audio/Video and Multimedia Services
Prisma’s quality translation process ensures the accuracy and culturally-appropriateness of your documents in over 300 languages and dialects used across Washington State.
Types of documents include:
- Brochures and Marketing Materials
- Public-facing documents
- Benefits letters
- Legal and Court-related information
- Medical and Healthcare information
- Manuals and User Guides
- Community outreach information
Translation Support Services:
- Layout/Desktop Publishing in many applications including MS Word, Adobe InDesign, and others)
- Proofreading
- Updating of existing translations
- Multilingual Forms
- Accessibility and 508 compliance services
Localization is the process of adapting your content to meet the needs of different audiences and cultures.
Localization services include:
- Software
- Applications & Mobile Apps
- Websites and Web pages
- Transcreation Services
Localization Support Services:
- Software testing
- Software validation
- Internationalization
Prisma offers a full range of audio/video and multimedia services in over 300 languages and dialects, ensuring your audio/video content speaks to your target audiences.
Audio/Video and Multimedia Services include:
- Voiceovers and Dubbing
- Native-speaking Voice Talent
- Subtitling and Captioning
Quick Ordering Guide
How to Request a Translation
You can send a translation request to Prisma's dedicated Washington State group email address:
wa.translations@prisma.com
Please indicate the following in your email:
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Your name, contact information and organization
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Target Language(s) that you need your document(s) translated into.
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Deadline by which you would like the project delivered (also, indicate if a RUSH).
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Description of the project(s), such as document name, subject matter, and anything else you think might be helpful for us to know (for example, the document is an update to a previously translated document).
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Special Instructions. Please include any special instructions for your project.
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Source file(s). If you are able to provide the source files via email, please attach them to the email.
How to Send Large Files or Confidential Info:
If your files are too big to be sent via email, or contain confidential information that needs to be transferred securely to us, you can request a Secure File Transfer link. Please email us your request at the above email address, and we will send you the link.
Confirmation
We will confirm receiving your request (usually within 4 business hours).
Turnaround Times
The time it takes to complete a project may vary depending on its size, complexity, and the number of languages involved. However, we will always do our best to meet your required turnaround time.
Call us: 1-612-349-3133
Why Prisma?
We Know You
Prisma has partnered with Washington State since 2019, aiding numerous departments and agencies to connect with limited-English-speaking communities.
Competitive Rates
We offer very competitive rates. We offer the same rate for all principal languages, and many non-principal languages.
No Rush Upcharges
We don’t charge extra for Rush projects, so your urgent requests are processed faster, but cost the same as a standard request.
Translation FAQs
How do you carry out translations?
Your dedicated Project Manager will oversee our 3-step Quality Translation Process (Translate, Edit, Proofread), and work with our DTP/formatting specialists to ensure your translations are a mirror image of the original documents, completed on-time and on-budget.
What is the “3-step Quality Translation Process”?
A 3-step translation means that your files will be (1) translated by a professional linguist, then (2) edited/checked by a second linguist, then, after formatting, (3) undergo a full proofreading cycle.
What is DTP (Desktop Publishing)?
DTP means formatting documents for printing and publishing, either in print or online. Prisma has a full Production Dept that can create mirror versions of your documents in any language, font or application required.
What type of files will be sent back to me?
Our standard process is to deliver the translated files in the same application as the original files (Word, Excel, InDesign, etc.), and to deliver a PDF file of each translated file.
When can I expect to receive my translations?
Your dedicated Project Manager will confirm the delivery date as soon as we have it, taking into account your requested delivery date. We do our best to meet your deadlines without sacrificing quality.
How will my translation be delivered?
- We have multiple ways to deliver translated files:
- Requests that come to us via Washington’s SAW Portal are delivered via the SAW Portal.
- Some requests are delivered via email.
- Most requests are delivered via a secure link, which allows large files to be safely delivered to you, and also allows files with sensitive information to be securely delivered.
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